Building a strategy to collect optins for debt collection will give you a solid foundation for if and when you move towards omnichannel outreach.
We mostly talk about optin consent for channels like texting. But, as Tim explained in episode 4 of our series, agencies are allowed to communicate with consumers through “any medium.”
If you are not already talking with your creditors about their revocation program, now is a great time to start building your own optin processes for an added layer of security.
Tim covers a few different ways in episode 5 of our Reg F mini series.