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Microsoft Teams and Phone System have several CONTACT CENTER options and in this video I will review them all. If you've recently moved to Teams for telephony, you may be wondering how you can complete the move and consolidate your contact center with Teams. Join me, Shervin Shaffie, Principal Technical Specialist @Microsoft as I review the available options.

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Part 2 of this Contact Center video is located here:    • How To Build a Call Center Using Only...  

Here is the site I was referring to in the video: https://docs.microsoft.com/enus/micr...

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This video represents the opinions of Shervin Shaffie and his guests to the video and does not reflect the opinions of Microsoft, affiliates, or the companies with which this video's participants are affiliated with.

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#Microsoft #ContactCenter #MicrosoftTeams
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