HOW TO ANSWER BEHAVIORAL INTERVIEW QUESTIONS! (Includes STAR Technique & Brilliant Example ANSWERS!) by Richard McMunn of: https://passmyinterview.com/tellmea...
#behavioralinterviewquestions #startechnique #interviewskills

BEHAVIOURAL INTERVIEW QUESTIONS & ANSWERS TUTORIAL"
• I will explain what behavioral interview questions are.
• I will give you some great tips for answering them correctly.
• I will tell you how to answer behavioural interview questions if you have no previous work experience.
• I will give you some brilliant example answers!

What are behavioral interview questions? 01:25
1. Behavioural interview questions assess how you have previously performed in specific situations.

2. If you can provide the interviewer with details of how you have acted in given situations you are more likely to get hired.

3. Behavioural interview questions often start with:
Q. Tell me about a time when you…
Q. Give an example of a situation when you…
Q. Describe a time when you…

What are some examples of Behavioural Interview questions?
Q. Tell me about a time when you worked as part of a team.
Q. Describe a time when you provided excellent customer service.
Q. Explain a situation when you faced conflict with a coworker.
Q. Tell me about a time when you went above and beyond what was required.
Q. Describe a situation when you worked under pressure.

HOW DO YOU ANSWER BEHAVIOURAL INTERVIEW QUESTIONS? 02:25
Use the STAR technique:
SITUATION – Briefly outline the situation you were in.
TASK – Explain the task that needed doing.
ACTION – Give details about the action you took.
RESULT – Finish off with the RESULTS of your actions.

EXAMPLE ANSWERS TO COMMON BEHAVIOURAL INTERVIEW QUESTIONS.

Q. Tell me about a time when you worked as part of a team. 03:27

Q. Explain a situation when you faced conflict with a coworker. 04:52

Q. Describe a time when you provided excellent customer service. 06:10

Q. Tell me about a time when you went above and beyond what was required. 07:28

HOW TO ANSWER BEHAVIOURAL INTERVIEW QUESTIONS WITH NO EXPERIENCE. How do you answer a behavioral question with no experience or freshers: 08:54

TIP – Tell the interviewer when you observed someone else tackling the situation and what you learned from it.

TELL ME ABOUT A TIME WHEN YOU PROVIDED EXCELLENT CUSTOMER SERVICE.

“Although I have not yet been in this type of situation, I have been on the receiving end of outstanding customer service, and therefore, I do know what to do. I visited a store recently to purchase some goods, and as soon as I entered the store the shop assistant welcomed me.

Whilst I was browsing they asked me if I needed any assistance and they answered several questions I had. When it was time to pay for my shopping they spoke in a friendly and positive manner, they were efficient, and they thanked me for visiting the store.

I left the store feeling positive and I remember thinking that I would certainly go back there again in the future. They were the perfect example of how to provide excellent customer service.”

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