Want to learn all about the untapped, highly profitable world of pet waste removal? You don’t want to miss this episode. Don’t run the risk of losing your best performing employees check out this episode about why top employees leave:    • Why Your TopPerforming Employees Leave  

Start a free trial with Jobber: https://bit.ly/3FVfuQs'>https://bit.ly/3FVfuQs

⏲ Video Chapters
00:00 Introduction to the episode and guests
00:55 A typical day in the pet waste removal business
01:58 How Erica got into the business
02:39 Getting first clients through social media
03:40 Frequency of service, and the impact of springtime on business growth
04:51 Prepayment for services and the introduction of additional services
07:13 The importance of route density and average ticket price for profitability
07:48 Tiered pricing model based on yard size and dog count
08:20 The potential and challenges of commercial accounts versus residential service
09:48 Partnering with lawn care/landscaping companies and scheduling challenges
11:30 Equipment and supplies needed for starting a poop scooping business
12:02 Disposal methods for collected waste and handling client expectation
13:12 The importance of customer service and managing callback issues
14:00 What Erica and Adam love about Jobber
15:04 Using CompanyCam for taking photos of jobs
15:50 Hiring challenges and the ideal qualities in an employee
17:00 Marketing messages and addressing potential client hesitations
19:14 Working on weekends and managing safety
20:48 Exploring the idea of adding poop scooping as an addon service for existing businesses
21:40 Initial steps and costs for starting a poop scooping business
22:25 Reflections on business naming and the potential for rebranding
24:30 Lessons learned from emotional challenges and the importance of a supportive community
25:27 Future plans for expanding the business and improving hiring processes
26:20 Pricing strategy for firsttime cleanups and setting customer expectations
29:00 Dealing with inaccurate client assessments
30:35 Adam’s takeaway tips: when starting out make sure your pricing is high enough, you’re selling convenience, and finally, upsell with sanitation services

Check out the businesses that were featured in this video!
Erica Krupin, Kroopin's Poopin Scoopin |   / the.scoop.podcast  
Adam Sylvester, Charlottesville Gutter Pro’s & Charlottesville Lawn Care | https://adamsylvester.com/

Jobber helps your business run smoothly for you and your customers. Save yourself a day’s worth of work each week you’d otherwise spend managing leads, sending estimates, scheduling work, invoicing, and getting paid. That’s why Jobber is trusted by more than 200k home service pros. https://bit.ly/3FVfuQs'>https://bit.ly/3FVfuQs