The crackdown on illegal robocalls from the highest levels of government has been swift, beginning with the TRACED Act in 2020 and continuing in iterations of enforcement as recently as April 2022. 

The problem with swift enforcement is that the kinks are not always ironed out, and as a result, many legitimate callers are experiencing the aftermath of actions taken by the government, carriers and third party "call labelers."

We've covered how call blocking and labeling works extensively in other content, so today, we wanted to talk about what it all boils down to what you can do if your calls are being labeled as spam.

If you are experiencing mislabeled calls, and your calls are legitimate, you are probably operating in a cycle of frustration. All you want to do is reach consumers to achieve mutually beneficial outcomes. So how do you do it?

We'll walk you through four things you can do if your calls are being labeled as spam: 

1. Expand your pool of numbers to meet your call volume needs
2. Scrub your lists for right party contacts before you start enrolling consumers in regular campaigns
3. Diversity your contact points across channels
4. Test and improve the content of your messages

We'll also cover how you can find out whether your calls are being mislabeled and hopefully offer some hope for the future of the calling landscape.

To learn more, visit: https://www.arbeitsoftware.com/whatc...