Customer Relationship Management include strategies and processes for acquiring and retaining customers to create superior value for both company and customers. CRM is a technology driven strategy that aims to strengthen business operations and build a mutually valuable longterm relation with customers.

Link to all other Playlists :

Banking System Module    • Banking System Module  

Economics Tutorial    • Economics Tutorial  

Stock Market Basics    • Stock Market Basics  

Wealth Management Tutorial    • Wealth Management Tutorial  

Credit Management Tutorial    • Credit Management Tutorial  

Financial Services    • Financial Services  

Business Ethics    • Business Ethics & Corporate Governance  

Working Capital Management    • Working Capital Management Tutorial  

Corporate Finance    • Corporate Finance  

Financial Statement Analysis    • Financial Statement Analysis  

Financial Functions In Excel    • Financial Functions In Excel  

Capital Budgeting    • Capital Budgeting  

Capital Structure Decision    • Capital Structure Decision  

Financial Terms    • Financial Terms  

Banking Terms    • Banking Terms  

General Insurance    • General Insurance Module  

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