Salesforce Customer 360 is an integrated CRM platform that connects your departments and customer data. Everyone gets a single, shared view of your customers. Think of it as a circle of information about the customer, with the customer in the centre.

Not sure what exactly your business needs? Take a look at the Solution Finder to get YOUR Customer 360: https://salesforcecustomer360.herokua...

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00:00 Intro
00:20 What is Salesforce Customer 360?
00:47 Cons of working in silos
01:58 Benefits of using Salesforce Customer 360
03:30 Products featured in Salesforce Customer 360
07:18 Customizing Salesforce Customer 360
08:45 How does Salesforce Customer 360 work?

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About Salesforce: Salesforce is a customer relationship management solution that brings companies and customers together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.