If you want to master the craft of #ServiceDesign there are some techniques that you really should master. In this video you'll learn about 4 of them.

There is a lot of focus in service design on tools and methods but they are useless when you don't have the right technique.

The techniques that I discuss in this video are:
1. Interviewing
2. Workshop facilitation
3. Storytelling
4. Rapid prototyping

You'll learn why these four techniques are important and how they will help you to design better services. Regardless of the tools or methods you eventually decide to use.

Which technique would you have added to the list? Leave a comment down below

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