Organizational change management is an often overlooked and misunderstood workstream during ERP and HCM implementations. Some think of it as an activity to make people feel good during transformations. Some view it as simply employee training and communications, while others think that certifications like PROSCI or Kotter are what enable change.

But organizational change management is much more than that. It is a critical success factor that should deliver tangible results. There is no onesizefitsall solution or methodology, but there are some key frameworks and tools that can be used to make your transformation change initiatives more successful, including:

Leading employees through change
Stakeholder alignment
Business process change
Benefits realization

This video provides an introduction to the key components of organizational change.

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