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Step-by Step Guide to Building Strong Client Relationships with Key Accounts 📝

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The KAM Coach

Do you want to build strong, healthy professional relationships with your clients? In this video, we talk about the building blocks of healthy business relationships, how to give advice that gets results, and a stepby step guide to developing your networks.

Key account management is all about building strong relationships with your clients. You need to know the right people if you want decisions to be made, budgets to be approved, actions to be taken, and to be a longterm supplier. No relationships means no account growth, no retention and no results.

Make developing and maintaining client relationships your highest priority. I promise if you do that, everything else falls into place.

CHAPTERS:
00:00 Introduction
01:52 Relationship building ground rules
02:37 10 Tips to become a trusted advisor
04:30 How to give advice to clients
06:15 Step 1: Define client relationship goals
06:51 Step 2: Build a relationship map
07:47 Getting started with relationship mapping
10:07 Relationship map process
10:45 How to use BuyerAssist to build relationship maps
12:57 Step 3: Create a contact plan to nurture client relationships
13:41 Step 4: Follow up on your client outreach.
14:10 Step 5: Reflect on how you can improve engagement




Don't forget to check out BuyerAssist, the enterprise sales execution platform that makes it easy to develop and maintain relationships with your clients.

Read their guide to relationship mapping and grab your free relationship map excel template at https://www.buyerassist.io/relationsh...



The Trusted Advisor is one of my favourite books on how to earn your client's trust and confidence. You can pick up a copy on Amazon here https://amzn.to/3DijUjj



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I'm a key account management evangelist building simple systems that help busy key account managers get better results. I offer coaching, training and consulting, so why not grab an obligation free call and learn more about how I can help you?



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