Some had to wait over a year for their products or to get money back.

Subscribe to 1News: http://bit.ly/1NewsSubscribe | Join the Fair Go team as they stand up for the underdogs and consumer rights.

WATCH MONDAY 7.30PM ON TVNZ 1 OR CATCH UP ON DEMAND: https://www.tvnz.co.nz/shows/fairgo

FOLLOW FAIR GO ON SOCIAL MEDIA Facebook:   / fairgonz   Instagram:   / fairgonz   Twitter:   / fairgonz  

For the latest news from Aotearoa and overseas: https://1News.co.nz

This is the official channel of TVNZ's 1News, where news and current affairs reports are uploaded from 1News, Seven Sharp, Breakfast, Q+A, Fair Go and Sunday.