Never Use a "Set it and forget it" Backup System SOP for Managed Services
Five absolute truths about why your backups are probably going to fail you (and your clients) and three important things you can do about it.

Timeline
00:00 Why you should never have a "Set it and forget it" Backup
02:37 There's no excuse not to have a good backup
05:38 Truth: Half of all backups are failing
08:13 Truth: The first restore medium will fail
10:30 Truth: Good processes overcome bad technology
12:19 Truth: You must have an air gapped backup
14:24 Truth: If you don't test your backups, ...
17:21 Be careful what you promise
19:03 Offer the backup that the client needs
21:30 Test every client's backup every month!
22:43 Call to Action

SOP for Managed Services
More info at https://www.sop4smb.com