We explain everything to check when you don't hear sound using an ARC HDMI connection. Hopefully this video will help you fix the problem of not hearing sound when you've connected HDMI ARC.
01:40 Do both my TV and my Receiver or Sound bar need to have an HDMI ARC port in order to use ARC?
02:29 What does an HDMI ARC port look like on a Sound bar
02:55 What if my sound bar HDMI ARC port does not show the letters ARC?
03:15 What does an HDMI ARC port look like on a AVR surround sound home theater receiver?
03:28 Which HDMI port on my receiver do I connect the TV HDMI ARC cable?
03:30 My receiver does not have an HDMI ARC port, will this still work?
03:39 Which HDMI port on my sound bar do I connect to the TV ARC HDMI port?
03:42 Will ARC feature work if my sound bar does not have an HDMI ARC port?
04:20 How do I turn on the HDMI ARC feature in my TV?
04:57 Are CEC and HDMI ARC the same thing in relation to turning on the ARC feature?
06:04 Do I need to turn off my TV speakers?
06:10 Do I need to enable an "External Speakers" option?
06:20 How do I adjust the digital audio output signal on my TV?
06:35 What audio signal can I use that will work with my receiver or sound bar?
06:49 Is it possible my sound bar or receiver is not capable of processing the audio signal my TV is set to deliver?
07:20 Do I need to turn on the HDMI ARC feature in my sound bar and if so how?
07:55 How can I be certain my sound bar has the HDMI ARC feature?
09:00 to enable HDMI ARC within my receiver do I switch my TV to the ARC HDMI port?
09:20 Demonstration of the steps taken to enable the ARC feature on the demonstration receiver
09:22 Is it possible you have your audio system set to MUTE or the volume is turned too low?