Remember to subscribe to this channel https://www.youtube.com/user/doncrawl...

Dealing with an angry customer can be challenging. But think of it like playing a video game. When you’re in a game, you need to stay focused and respond quickly so you can get to the next level. Same thing when dealing with an angry customer or coworker. In this video, you'll learn four tips for dealing with someone who is angry.

See How to Deal with an Angry Customer: A Comprehensive Guide for IT Professionals: https://compassionategeek.com/howto...

#customerservice #helpdesk #servicedesk

Learn the six steps in a successful tech support session:    • The Six Steps in a Successful Tech Su...  

Learn seven ways to improve your empathy:    • Seven Ways to Improve Your Empathy  

Here are four magical customer service phrases (What to say in nearly any situation):    • Four Magical Customer Service Phrases...  

What is Compassionate Geek?

The Compassionate Geek is a book by author/speaker Don Crawley to teach people how to get along so they can work together, get things done, and take care of customers (and each other). (https://www.amazon.com/exec/obidos/AS.... It's also an online training course on customer service for IT professionals, including IT customer service training videos and more.

Learn more at: https://CompassionateGeek.com