Join Angie of National Indoor RV Centers for a behind the scenes look at Freightliner Custom Chassis' Factory in Gaffney, South Carolina. See how Freightliner sets themselves apart from other manufacturers by building in quality at every step of the process.
Visit www.nirvc.com to see models in stock of hundreds of highend, luxury RV's.
00:00 Angie Intro 01:18 Fireside Chat with Presidents 02:00 What is the most important, the most undersold, and the least researched part of a Motorhome? 03:06 What are the three most important considerations? 03:44 It’s all about your journey, for life 05:30 What technology goes into your coach? 06:52 “Paying more does not mean you get more” 012:27 “Who answers your service calls?” 14:36 Rest easy with worldwide access to part 18:57 FCCC Product Strategy Pushing Innovation 20:59 VRide, demand the new industry standard 23:20 Tight turn concern? Think Ultrasteer 25:15 Drive your coach like your car with DriveTech 28:24 Engineering 38 sec 29:24 The most sophisticated design tools in the industry 32:23 How do you know how thick to make your frame rails? 34:36 What's next for RV innovations? 35:27 The Lab Peek behind the curtain 38:25 Test and test again it all happens at EVC 41:20 Building quality in first requires torture 42:40 Logistics Center 45:48 See the future with The Tomorrow Report 47:12 Florack’s got your back (and parts) 48:41 Smart parts storage and retrieval mean less is more 52:27 Kitting for Quality 53:50 “Driven by you and driving price down” 54:17 Angie sees the light! 56:16 Kits enable customization 58:01 Assembly 58:36 The daily meeting means being proactive not reactive 59:47 RV Line = high volume....1 at a time 01:01:24 Engine Kit Carts it’s all there 01:02:56 Smart Tools take away guesswork (and cost more than your tow vehicle) 01:04:14 Engine Line Quality and Efficiency 01:08:33 7 rail configurations = optimal ride for your coach 01:11:10 Squaring Table & More Smart Tools = Critical to your coach foundation 01:13:57 Smart Tool demo 01:15:06 Calibrate yourself at the Torque Tool Lab for built in quality 01:16:42 The Pharaoh rules quality 01:19:25 VRide is born 01:21:12 UltraSteer 01:21:39 You’ll flip with chassis rollover 01:24:42 Smart Tools protecting your castle 01:26:42 Power up with engine drop 01:30:29 Smart Tool = never loose lug nuts 01:31:48 Does your vacuum check for leaks? 01:33:04 Every axle, every chassis, aligned before it gets to you 01:35:00 Safety first, check brakes last 01:37:22 Dyno drives quality 01:38:41 Customer Service 01:39:40 Who answers your call? 01:41:35 2 minutes to live in Gaffney 01:43:32 24/7/365 Talk to an expert 01:44:28 You’re a customer for life 01:45:10 The steps to service success 01:46:50 PDCs = manufacturer parts, readily available 01:49:52 Find your Oasis, your RV service concierge 01:51:36 Demand direct service, no outsourcing! 01:54:07 Wrap!