DHL Express has partnered with Dorabot and deployed its first AIpowered robotics arm for sortation at one of its service centers based in Miami, FL., where courier pickup and delivery stops increased about 30% as the result of pandemicrelated ecommerce growth. After the Dorabot was implemented as part of a pilot project, the Miami facility was able to sort 35% more packages per hour. The two robots are deployed alongside each sorting belt, and is capable of sorting over 1,000 small parcels per hour. This is one of many digitalization investments that DHL is making to handle increasing shipment volumes while maintaining the highest service standards for its customers.

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