Air Canada is apologizing after the Assembly of First Nations (AFN) national chief Cindy Woodhouse Nepinak said her headdress was taken from her on a flight and mishandled by staff.

The national chief and the prime minister say it's an unfortunate reminder that airlines need to do better in treating sacred or religious items with dignity.

But as the national chief tells Melissa Ridgen, the ordeal has a silver lining and she has high praise for fellow passengers who tried to help.

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