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3 Ways to Properly Answer Behavioral Questions

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Don Georgevich

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Behavioral interview questions are designed to gauge a candidate's suitability for a role based on their past behavior and experiences. To respond effectively to such questions, it's essential to provide concrete examples that highlight the qualities and skills the interviewer is seeking. Here are three ways to properly answer behavioral questions:

Use the STAR Method:
Situation: Start by describing a specific situation or challenge you faced. Provide enough context so the interviewer understands the setting and the problem.
Task: Explain your responsibility in that situation. What were you supposed to achieve or address?
Action: Detail the specific actions you took to tackle the task or challenge. This is where you should be the most detailed, as the interviewer wants to understand your thought process, decisionmaking, and steps you took.
Result: Discuss the outcomes of your actions. Emphasize positive results, what you learned, and how the experience would influence future actions. If the result wasn't entirely positive, reflect on what you learned and how you might approach similar situations differently in the future.

Be Relevant:
Match Your Answer to the Job: Tailor your responses to align with the qualities and skills the job requires. If the role calls for teamwork, choose an example where you effectively collaborated with others. If it's a leadership role, showcase a time when you led a team or project to success.
Be Specific: Generalities won't convince interviewers. Instead of saying, "I often lead my team to success," it's better to describe a particular project, the challenges you faced, how you led your team, and the positive outcomes.

Show Growth and Learning:
Reflect on Lessons: Not all experiences result in outright successes, and that's okay. Sometimes the best stories involve overcoming obstacles or learning from mistakes. Discuss what you learned from the experience and how you've grown since then.
Indicate Adaptability: The modern workplace values adaptability. Demonstrate your ability to adjust, pivot when needed, and remain resilient in the face of challenges. This can prove to potential employers that you're a valuable, flexible asset.

Lastly, it's a good idea to prepare for a behavioral interview by listing out the skills and qualities you believe the position requires. For each skill or quality, try to think of one or two specific instances where you showcased that trait. This preparation will ensure you have a bank of relevant stories and experiences to draw from when answering behavioral questions.

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