#businessadvice #humanresources #career

Many hiring managers and business owners might be surprised to hear me say this, but I'm sticking with my opinion here an employee's attitude is a more relevant indicator of their performance and retention than their experience in the field.

Don't just take my word for it. Look at the culture and hiring philosophies of some of the most successful companies Southwest Airlines, Ritz Carlton, Google, Apple, Goldman Sachs. Across multiple industries and in highly specialized fields you'll find examples of organizations that base their hiring decisions on the general attitude of the candidate in front of them over their relevant experience or even education.

In Mark Murphy's examination of about 20,000 new hires, he found that nearly half of them were no longer with their company after a year and a half due to their attitude not due to incompetence or lack of experience.

Consider that, even in highly technical or specialized fields, there's a certain level of competency that candidates require and most will meet, but that beyond such a baseline many will learn on the job if they have the right attitude towards their work. And, that's something that you can't determine based on where they went to school or their most recent position.

Also, many hard skills are being commoditized and today's pace of change is more rapid than ever. In such a world, a highly flexible, adaptable and enthusiastic team is much more valuable than one that is extremely informed in their field yet very rigid. The former team will outcompete the latter every time.

So, that's my take this week. Watch the video for more detail, and leave a comment or reach out with any questions!

Resources mentioned in the video:

Hiring for Attitude by Mark Murphy:
https://www.amazon.com/HiringAttitud...

Nuts!: Southwest Airlines' Crazy Recipe for Business and Personal Success by Kevin Frieberg
https://www.amazon.com/NutsSouthwest...

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Brett A. Cenkus has 20+ years of experience in business law, finance, and entrepreneurship. Through Cenkus Law, PC, he provides advice and services for mergers & acquisitions (M&A), securities offerings, founders’ agreements, and other general business law issues.

Through Braaten Woods, LLC, Brett helps business owners in the lower middle market ($2MM $25MM) position themselves for sale, find buyers, negotiate, and close M&A deals.

Brett also maintains mergerresources.com, a site packed with free articles, videos, checklists, deal diagrams, template contracts, and other tools to help pass M&A knowledge to others.

Brett regularly consults with entrepreneurs and invests his own capital as an angel investor.

From 20102013, Brett served as Chief Legal Counsel of a publiclytraded international oilfield services company. From 2001 to 2006, he and a partner founded and built Paragon Residential Mortgage. Bridge Investments acquired Paragon in 2006.

Brett holds a Juris Doctorate from Harvard Law School and a Bachelor of Arts degree in Economics from Messiah College in Grantham, Pennsylvania.

Brett lives in Austin with his wife, Cathryn, and two children. He enjoys reading, squash, classic movies, great food and wine, and the New England Patriots.