Everywhere you look, products are getting too complicated, with more and more features aimed at attracting consumers. But designing things to do more can often lead to frustrated and unhappy customers. For designers, it's a constant and complex balance to get it just right. Correspondent David Pogue looks at how complicated lives – full of endless features – may be getting easier to navigate thanks to technology.

"CBS News Sunday Morning" features stories on the arts, music, nature, entertainment, sports, history, science and Americana, and highlights unique human accomplishments and achievements. Check local listings for "CBS News Sunday Morning" broadcast times.

Subscribe to the "CBS News Sunday Morning" YouTube channel:    / cbssundaymorning  
Get more of "CBS News Sunday Morning": https://cbsnews.com/sundaymorning/
Follow "CBS News Sunday Morning" on Instagram:   / cbssundaymorning  
Like "CBS News Sunday Morning" on Facebook:   / cbssundaymorning  
Follow "CBS News Sunday Morning" on Twitter:   / cbssunday  
Subscribe to our newsletter: https://cbsnews.com/newsletters/
Download the CBS News app: https://www.cbsnews.com/mobile/
Try Paramount+ free: https://paramountplus.com/?ftag=PPM0...

For video licensing inquiries, contact: [email protected]