Our company 2011 Ford Edge DVD entertainment system wasn't working when we got it. Being an auto electrical repair shop, we knew what was wrong almost instantly. We took the vehicle to the Ford dealer, won't say who, but they ended telling us that the DVD system needed new screens. Cost on that was $2600. So to show them that it could be repaired, we made a few calls to the Invision, got the part number. Convinced the Ford dealer parts department to call them up. Lone and behold. Original system working for a 10th the cost. So here is information on what could be wrong with your system.
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