Dive into the world of small businesses alongside Patrick Findaro from Vetted Biz and Scott Frith, Chairman of the Board at Happinest Brands and Lawn Doctor. In this interview, Frith reveals how to navigate nearbankruptcy to spearhead the exponential growth of Lawn Doctor.
Exploring the unique offerings and robust support for franchisees of Happinest Brands. From business growth strategies to the importance of Item 19 disclosures. Get ready for an exclusive glimpse into the exciting initiatives slated for 2024 and the essential metrics driving franchisee success, including customer satisfaction and performance evaluations.
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Scott Frith Contact:
Website: https://happinest.com/

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00:00 Introduction
00:05 About Scott Frith’s trajectory in small business
02:11 What led it to be on the verge of bankruptcy?
03:42 About Lawn Doctor's growth
07:12 About Happinest Brands’ differential
08:58 What are some good benchmarks to have for someone that's leaving their corporate job?
11:11 About Happinest Brands' Item 19
12:23 Do you help franchisees with the steps of growing up business?
14:15 How do Happinest Brands divide and conquer?
18:12 About emerging brands
19:17 What are your most exciting initiatives for 2024 for your franchisees?
21:01 What are some daily/ weekly metrics franchisees should check?
22:03 How do you measure customer satisfaction?
22:27 Concluding thoughts
22:46 Scott Frith Contact
23:10 Conclusion

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