I just completed by first hosting experience renting my vehicle on Turo. How much did I make, what was it like managing my first customer and what mistake did I encounter?
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Video Chapters
0:00 Intro
0:29 My Turo Listing
0:39 Turo Customer Booking
1:12 Customer CheckIn Experience (First Issue)
2:17 Meeting The Customer
2:55 Verifying Driver’s License
4:26 Documenting Your Vehicle’s Condition
5:17 Why Having Vehicle Pictures Is So Important
5:55 My Customer Experience Using Turo
6:32 Who’s Fault Was It? (What Happened)
7:55 Post Trip Rating
8:21 Response To The Customer
8:33 Customer Invoicing & Resolution
9:47 Building A Customer Service Experience
11:30 Action Items To Improve (Contactless CheckOut)
13:57 Revised Customer Rating?
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QUESTION Without this mistake this would have been a straightforward trip, but even with the full payout would it be worth it for you? Let us know in the comments section of this video!
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