Top 5 Essential Microsoft 365 Tips for Help Desk Techs, a Free Training Course. This mini course is specifically designed so that you can get a fast understanding of Microsoft 365, and how it relates to IT tech support.

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00:00 Intro
00:28 Licensing and Subscription Plans
08:59 User Account Management
13:37 Email and Exchange Online
21:29 Office Applications and Collaboration Tools
26:54 Security and Compliance