Peter Kirkby talks about how Capability differs from skill build and the holistic approach to Capability. He talks about the key levers to pull to drive Capability. He believes in 5 key principles that includes being simple and joined up that is relevant to the day job. The fastest way to get impact is to work in teams and to harness the power of 'one' to work seamlessly and effectively. Giving people just enough information, just in time and make capability part of 'what people do' in their day job with leadership support so that the right questions are asked at the right time.