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Contrary to popular belief, a "fairy tale ending" is NOT what interviewers are looking for when they ask you "Tell me a time You Handled a Difficult Situation." Even if you talk about how you resolved a conflict perfectly (which rarely happens), interviewers will often follow up with probing questions in order to find out your thought process.

In order to provide a meaningful answer to "tell me about a time you handled a difficult situation, conflict, or challenge," you want to make sure you highlight the following two things in your answer:

(1) You are able to listen to, and accept, other people’s point of views even if you have already formed your own opinion and;

(2) You are able to put the needs of the business above your own when a conflict does arise in the workplace

Whether you decide to talk about how you handled a workplace conflict, or a difficult situation outside of the professional environment, as long as you touch on those two areas using the CARL method, you will be good to go! This video also includes a full sample answer so you can come back and reference it at any time.

TIMESTAMPS
00:00 Intro
00:57 What the interviewer is REALLY looking for
01:28 Hear everyone else out first
02:36 Put needs of business above your own
03:21 How to structure your answer
04:28 Full sample answer
06:29 Summary and Recap

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