Every dentist has a tale that haunts them, whether it’s a ghoulish case, a ghosting patient or just an awkward interaction that made us want to scream. In this special Halloween episode, taped live at SmileCon 2023 in Orlando, we’re confronting those difficult (and sometimes scary) situations and discussing how we handled them, what we might have done differently and what we’ve learned. Dim the lights, grab your favorite pumpkinflavored drink, and get ready to howl (with laughter)!

Special Guest: Dr. Simone Ellis

For more information, show notes and transcripts visit https://www.ada.org/publications/dent...

TIMESTAMPS:
00:00 Intro
01:30 Meet special guest Dr. Simone Ellis
04:20 Dr. Ellis shares hairraising experiences in her practice
14:58 Advice on recovering from Sticky Situations
17:28 Dr. Mike Giuliano shares his dental horror story
22:05 Dr. Britany Baker shares an unbelievable patient encounter
24:10 Dr. Kim Kutsch’s story highlights the importance of tact
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Resources
➡ Check out Dr. Simone Ellis’ podcast Beyond The Chair https://podcasts.apple.com/gb/podcast...
➡ Listen to more Sticky Situation Episodes, from Season 1 (https://www.ada.org/publications/dent...) and Season 2 (https://www.ada.org/publications/dent....
➡ Communication is key during awkward and uncomfortable situations. Listen to expert advice on navigating tough topics with patients, staff and others. https://www.ada.org/publications/dent...
➡ Get the exclusive bonus content on the ADA member app all the stories you didn’t hear on the show! Download the app now. https://www.ada.org/adamemberapp'>https://www.ada.org/adamemberapp
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“Dental Sound Bites” is an ADA podcast created for dentists, by dentists. Join our hosts, representing different paths in their careers, for real talk on dentistry’s daily wins and sticky situations. Tune in to benefit from the wisdom of your peers and share some laughs along the way. Come for the camaraderie, stay for insightful discussions with leading experts from our industry and beyond.
Visit us at ADA.org/podcast https://www.ada.org/publications/dent...


The views and opinions expressed in this program are those of the speakers and do not necessarily reflect the views or positions of the American Dental Association
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You can also listen on the ADA Member App and enjoy exclusive bonus content https://www.ada.org/adamemberapp'>https://www.ada.org/adamemberapp
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