Overview
In this episode, we have Dale Pearce joining us, representing Platinum Outsourcing—an Australianowned and managed cosourcing BPO firm dedicated to serving a diverse Australian clientele. Their services cater to a broad spectrum of businesses, ranging from microbusinesses and SMEs to MNCs and ASXlisted companies, spanning various sectors.
Located in the prestigious Filinvest City in Metro Manila, their primary office enjoys a prime location, supported by a secondary facility in Jakarta, Indonesia. Platinum Outsourcing provides Australian businesses with seamless access to remote teams, specializing in four key verticals: Customer Support, Creative and Development, Finance and Accounting, and Back Office and Administration.
Recognized in 2022 by the Australian Financial Review as one of Australia’s fastestgrowing new companies (AFR Fast Starter), Platinum Outsourcing is registered with the Board of Investments in the Philippines and boasts an impressive company rating of 4.7 out of 5 on Glassdoor.

Guest Bio
Dale is the Chief Operating Officer, Partner, and Company Director at Platinum Outsourcing. In this capacity, he oversees the operations of the company both domestically in Australia and at their offshore delivery centers in Southeast Asia. With a background encompassing executive roles in both publicly listed subsidiaries and private SMEs, Dale brings a wealth of experience to his current position.
His areas of expertise include business strategy, workflow optimization, and the establishment of successful remote teams. Dale holds a Master's Degree in Business Administration (MBA) from Swinburne University of Technology, where he was recognized for his academic achievements in corporate governance and leadership.
Outside of his professional responsibilities, Dale is a devoted father to two young boys. He also maintains a passion for Brazilian Jiu Jitsu and enjoys spending time in the ocean. Currently, he resides in the Northern Rivers region of New South Wales.
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