ONCE YOU EXPERIENCE THE NEWMAR FACTORY SERVICE CENTER IN NAPPANEE INDIANA, YOU REALLY NEVER NEED TO GO ANYWHERE ELSE UNLESS ITS AN EXTREME EMERGENCY. The level of expertise of the team that will work on, and follow your coach through the entire warranty or repair process will be polite and professional. The technicians are never "guessing" at what's wrong with your rig, because they have seen it all! They are so good at doing what they do, and have such a conducive shop atmosphere to work in, that they can do most jobs WAY quicker and more efficient than ALL the RV shops I have ever been in.

I have been trying to get my full wall slide fixed for THREE YEARS,......and have had it into 5 shops. When the folks at the Newmar Factory Service Center were done with it,.........it was quiet, smooth and fixed. This was done in one afternoon by two guys, for around 1/4 of the cost I had already spent on adjustments and repairs that didn't work!

Don't make the same mistake I made! Don't fool around with your dealer who sold you the rig if the issue is big and/or complex. Cut to the case, and go back to the Mothership. Your baby will thank you!

PART 1 OF 2 covers our trek from Milwaukee, WI to the Newmar Factory Service Center in Nappanee, IN. We show our arrival and first impressions staying in Camp Newmar.
PART 2 OF 2 will show how the inside of this impressive facility, the process of checking in your rig and working with your assigned repair technician, as well as the results of our repairs and how much it cost!

Please take special note, that our Motorhome is a 2014 Newmar Dutch Star Model 4369, so it has been 7 years since it was produced by the factory in June of 2013.

Newmar stepped up and covered 50% of the repair costs to our Full Wall Slide Mechanism. That was simply amazing customer care and service after the sale. This is especially amazing because they know that I am the SECOND OWNER of this coach! This company defines customer satisfaction, and should serve as the business model for all other RV companies.

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It is more cinematic than the other services, and super easy to use!
https://artlist.io/Mark234069

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