https://www.gembaacademy.com/ Serving People Better at the Connecticut DSS through Social Work Kata. In this featured Gemba Live! Lau­rie Ann intro­duces the ​“Social Work Kata” project (mak­ing the PDCA mod­el a habit) to a group of DSS Social work­ers. Watch as she demon­strates why the social work­ers should not only be open to the idea but excit­ed about the work ahead of them.

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