This video is part of the Google Digital Marketing & Ecommerce Certificate. If you’re curious about the latest trends in technology and business, a career in digital marketing & ecommerce is within reach.
The program, created by Google employees in the field, is designed to provide you with jobready skills in under 6 months to start or advance your career in digital marketing and ecommerce.
Take the Certificate HERE: https://goo.gle/47SIQvp
Why earn a Google Career Certificate?
► No experience necessary: Learn jobready skills, with no college degree required.
► Learn at your own pace: Complete the 100% online courses on your own terms.
► Stand out to employers: Make your resume competitive with a credential from Google.
► A path to indemand jobs: Connect with top employers who are currently hiring.
00:00 Introduction
00:27 Welcome
01:08 Introduction to customer loyalty
05:47 Rewards programs
12:36 Dynamic remarketing
14:55 Postpurchase followup methods
20:07 Survey customers and ask effective questions
25:41 How to provide excellent customer service
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