Learn how to troubleshoot issues with your Rachio, get technology support and submit inquiries while keeping you and the Sterling Ranch team safe during COVID19.

Here are the steps to get help:
1. Attempt to troubleshoot yourself: https://lumiere.technology/help/
2. Submit inquiries to us at: https://lumiere.technology/openatic...
3. We will respond or call you within 1 day to help remotely troubleshoot.
4. If we are unsuccessful troubleshooting remotely, we will coordinate with you to ensure your issue gets resolved.