During her 14 years at Cleveland Clinic's Marymount Hospital, Serah Murumba, nursing manager of the ICU, has seen it all. However, nothing could have prepared her for the pandemic, and what she and her team would endure as caregivers at the start of it in 2020.

"We were all scrambling to make sure we have enough staff, if we have enough equipment, if we have enough stuff that we need to care for our patients," Serah told us.

Just as COVID cases seemed to be settling down before winter of 2021, it struck Serah's unit again.

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