Understanding the grievance process and how to handle a formal grievance at work is crucial if you wish to successfully raise concerns formally with your employer about your work situation. If you have tried raising a matter verbally or informally in writing, and there is still no resolution, then it’s time to consider instigating a formal written grievance process.

The steps of the procedure include a formal letter, investigatory meeting, grievance outcome, and potential appeal. We also offer advice on other steps to take if the grievance is not upheld, such as submitting a data subject access request and a tribunal claim. Gain a better understanding of the difference between a formal grievance and an informal email and learn how to ensure your complaint is taken seriously.

Finally, we recommend using our awardwinning Virtual Lawyer Tool for free advice and to build a grievance letter, without prejudice letter, and tribunal claim.


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