Ok so here’s the whole story. I was on 8 about to make my descend down to the 1st floor. Right after the door closes, the thing drops like 2 feet and completely stops. I try pushing buttons and the door open button but nothing works. So then I use the emergency phone and call a dispatcher. 45 minutes later, the good ole TK boys come to rescue me. Yes, while I wish I could’ve got out sooner or not get stuck at all, it could’ve been much worse. I am thankful for the dispatchers and ThyssenKrupp for getting me out fairly quick and safely.