This is a video I took half an hour into a debate with Enterprise in Denver Airport. By this point I'm quite mad as they are insisting on writing an Incident Report, accusing us of returning the car with Severe Hail Damage. They accused us of driving the car through hail. We had clear skies our entire trip except for some rain on our way to the airport. Absolutely no hail while we had the car.

Doing my research now, I've found this to be a widely publicised scam by Enterprise. Watch the attendants have trouble trying to identify exactly where the "damage" is. The male attendant hits his pen on the car several times.

The car is in perfect condition, except for a few splattered bugs! This is unacceptable.