In Part 1 of this Quality Hub podcast episode, Xavier Francis hosts Suzanne WeberSmatko, Manager of Consulting Services at Core Business Solutions, discussing Document Control in ISO 9001. Suzanne emphasizes the need for a formal document control system to manage critical documents impacting the quality management system. They explore key elements like document approval, change logs, and more. Suzanne covers common challenges in implementing document control, such as differentiating what needs to be controlled, and stresses the importance of accessibility, security, and confidentiality.

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