We put together some compliance resources to help your call center gear up for the upcoming implementation of Reg F.
Reg F implements the Fair Debt Collection Practices Act (FDCPA). The final rule addresses, among other things, communications in connection with debt collection and prohibitions on harassment or abuse, false or misleading representations, and unfair practices in debt collection.
Guide to Regulation F: https://www.tcn.com/regulationfdeco...