The ultimate guide on how to remove fake reviews from a Google business profile. Do not respond to the review if it is suspected to be fake, as responding could make it less likely for the review to be removed. Instead, the review should be flagged as inappropriate and reported to Google as a policy violation.

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An overall average is what matters.
I compiled a study on one of my videos and it showed Google considers an average of 4.3 a better and more believable score than the perfect 5.0
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Step 7: Watch this next
Remember, your goal is to maintain the credibility of your business profile.
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So how can FRED get even more 5 star reviews?

If the review is not removed after a few days, then having other accounts reporting the review may help. Remember with reviews its about both quantity and quality. Good reviews can build trust and improve a business's Google search ranking.

KEY TAKEAWAYS
If you receive a fake review on your Google business profile, avoid replying to it immediately as this mistakenly confirms its authenticity to Google.
Reporting the fake review as inappropriate and stating the reason, such as a fake content, can help you get it removed.
Respond to genuine negative reviews promptly and do your best to address the customer's concerns.
If the fake review is not removed in about a week, you can escalate your case or ask other Gmail and Google Business owners to report the same issue.
Getting more highrating reviews can buffer the effect of a fake lowrating review as Google's star ratings are the averages of accumulated ratings.

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Disclaimer: The views and opinions expressed in my videos and website are those of the author and do not necessarily reflect the official policy or position of Google. Any content or direction provided is of personal opinion and is not intended to malign any religion, ethnic group, club, organization, company, individual or anyone or anything.


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